Letchats.com makes it fast and easy for businesses to happy their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, letchats builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.
A ticket passes through multiple stages from the time it was created to the time it gets resolved. The entire journey of this ticket is known as a Ticket’s Lifecycle. Here are the stages of the ticket’s life:
